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Solving your Sales Process and Technology Challenges

CRM Clean Up – And How to Maintain It

A Customer Relationship Management system (CRM) is an excellent tool for keeping track of your data.It’s a powerful tool for cultivating consumer and client relationships. It’s also a good approach to communicate with your coworkers (like delegating tasks, collaborating data, and easily sharing reports). You can make your data accessible to everyone in your organization,…
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Am I using my CRM correctly?

CRM is a great tool, IF you use it right. Yes, you get to organize your relationships and interactions with customers, leads, and contacts. But are you doing everything you should? Are you making sure the information is consistently updated? A CRM can be valuable to businesses of all sizes. From small mom-and-pop stores to…
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Sales Enablement: Why is it important and why do you need it? 

Sales Enablement – the buzzword businesses mention frequently. But why? Because sales enablement is a process of giving the right resources to your sales team enabling them to close more deals.  You may figure that for sales teams to achieve more and close more deals, the key is to have better quality leads. But what…
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How to Upgrade your Sales Process

Do you have a sales process already documented, or is it just living in your head? There are a few things you need to consider to make your sales process a living document that will have an impact on your business. If you don’t have a sales process yet, check out our article on how…
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10 Sales KPIs Every Sales Leader Should Be Measuring in 2022

If you work in sales and you want to get a clear-cut view of how your business is performing, then you need to know which KPIs reflect the current situation and which reflect your future goals. Naturally, sales KPIs are different from company to company, and they are always set around company-wide business goals. Depending…
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6 Recommendations for Customizing your CRM

A “ready to use” CRM may sound appealing but think twice before jumping in with both feet. Instead, think about using a customized CRM to help increase productivity and be an easier tool for you and your team to use. Custom customer relationship management (CRM) tools are optimized to grow with your businesses, so you…
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Sales Call Success

The follow-up sales call is a vital part of every salesperson’s success. When making that sales call or sending an email, ask yourself these key questions: When, and using what method do you make your sales call? How often should you check-in? What should you say? Should you ask particular questions? What are you looking…
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The Empathetic Sales Rep

Some may say empathy and sales go together like Peanut Butter and Jelly. In many cases this is quite true. In fact, an empathetic sales person can develop fast relationships with your clients. However, my daughter is allergic to peanut butter and it could kill her, just like too much empathy could kill your sale.…
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Sales Coaching vs Sales Training

Are you looking for a sales trainer or a sales coach? You might already have an idea in mind of what you are looking for. Did you consider that the answer might be both sales training and sales coaching? Determine which will best meet your needs and increase productivity. Check out the graphic below for…
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Conversational Sales

Conversational Sales is not a new concept, however it is one that few are employing effectively. Customers come to business seeking information and ideas by way of conversation, not just for someone to recite a product spec sheet to them. Conversational sales is all about education. The most important part to remember is that you…
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