Recently, I was having a conversation with a sales manager about apologies and we began discussing a strategy for managing this. Quite often, sales people call a prospect and start by saying “sorry” and then do exactly what they just apologized for. Rather than offering up apologies that carry little weight, try relating to them.…
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A simple google search will pull up a page full of links to sites recommending “The Best CRM of 2018”. If you start clicking through them, you will find that no two lists are exactly the same. This is because the “best” CRM of the year may not be the best CRM for you and…
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If you are like most small businesses, you aren’t getting as many leads as you need or want. There are several reasons why this is happening, and a few quick lead generation strategies you can employ to start seeing a difference right away. Lead generation through Ads Have you ever heard the term, above the…
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As a CEO or small business owner, you may find yourself wearing many different hats from time-to-time. You are the CEO for a reason. You can see the big picture and know where action needs to be taken. However, sometimes this means you end up in the weeds. Perhaps you found yourself spending hours working…
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